{"id":3535,"date":"2025-12-01T00:00:00","date_gmt":"2025-12-01T08:00:00","guid":{"rendered":"https:\/\/www.carnegiefoundation.org\/?p=3535"},"modified":"2026-01-28T09:21:06","modified_gmt":"2026-01-28T17:21:06","slug":"clear-measurable-goals-and-empathy-help-scale-improvement-science-at-high-tech-high","status":"publish","type":"post","link":"https:\/\/www.carnegiefoundation.org\/clear-measurable-goals-and-empathy-help-scale-improvement-science-at-high-tech-high\/","title":{"rendered":"Clear, Measurable Goals and Empathy Help Scale Improvement Science at High Tech High"},"content":{"rendered":"<div class=\"gb-container gb-container-9f092ff3\">\n<div class=\"gb-container gb-container-f749780f\">\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"575\" height=\"720\" src=\"https:\/\/www.carnegiefoundation.org\/wp-content\/uploads\/2026\/01\/image-6.png\" alt=\"\" class=\"wp-image-3536\" srcset=\"https:\/\/www.carnegiefoundation.org\/wp-content\/uploads\/2026\/01\/image-6.png 575w, https:\/\/www.carnegiefoundation.org\/wp-content\/uploads\/2026\/01\/image-6-240x300.png 240w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/figure>\n<\/div>\n\n\n<div aria-hidden=\"true\" class=\"wp-block-fsb-flexible-spacer fsb-flexible-spacer\"><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--lg\" style=\"height:64px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--md\" style=\"height:64px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--sm\" style=\"height:64px\"><\/div><\/div>\n\n\n\n<p>This blog post, based on the 2016&nbsp;<em>Kappan<\/em>&nbsp;article \u201cGetting Better Together,\u201d written by Kristen MacConnell and Stacey Caillier, describes what teachers learned when they worked intentionally to bring students into the change process using empathy interviews and other methods. Their work is an example of seeing a problem from the perspective of those closest to it, a core concept of improvement science.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.carnegiefoundation.org\/blog\/clear-measurable-goals-and-empathy-help-scale-improvement-science-at-high-tech-high\/\" target=\"_blank\" rel=\"noreferrer noopener\">Clear, Measurable Goals and Empathy Help Scale Improvement Science at High Tech High<\/a><\/strong><\/p>\n\n\n\n<p>December 8, 2016 | By Kathryn Baron<\/p>\n\n\n\n<p>High Tech High, a charter management organization in Southern California with thirteen K-12 schools and its own graduate school of education, has been on an improvement journey to increase the number of students of color who go directly to 4-year colleges. It all began in 2014, when the director of one of their high schools, High Tech High North County (HTHNC), decided to apply to college himself and realized how challenging it was. Within two years, by focusing on\u2026.&nbsp;<em>Read the full blog post&nbsp;<\/em><a href=\"https:\/\/www.carnegiefoundation.org\/blog\/clear-measurable-goals-and-empathy-help-scale-improvement-science-at-high-tech-high\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>here<\/em><\/strong><\/a><em>.<\/em><\/p>\n\n<\/div>\n<\/div>\n\n\n<div aria-hidden=\"true\" class=\"wp-block-fsb-flexible-spacer fsb-flexible-spacer\"><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--lg\" style=\"height:80px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--md\" style=\"height:80px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--sm\" style=\"height:80px\"><\/div><\/div>\n\n\n<div class=\"gb-container gb-container-e3118763 alignfull\">\n\n<div aria-hidden=\"true\" class=\"wp-block-fsb-flexible-spacer fsb-flexible-spacer\"><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--lg\" style=\"height:56px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--md\" style=\"height:56px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--sm\" style=\"height:56px\"><\/div><\/div>\n\n\n<div class=\"gb-container gb-container-0130b7b6\">\n\n<h2 class=\"gb-headline gb-headline-15957be1 gb-headline-text\">You Might Like<\/h2>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-bddfab04\">\n<div class=\"gb-grid-column gb-grid-column-11a71804\"><div class=\"gb-container gb-container-11a71804\">\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5555fe34 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-fa6cb64e gb-query-loop-item post-3437 post type-post status-publish format-standard has-post-thumbnail hentry category-news tag-featured\"><div class=\"gb-container gb-container-fa6cb64e\"><a class=\"gb-container-link\" 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href=\"https:\/\/www.carnegiefoundation.org\/podcast-the-next-50-years-of-higher-ed-what-leaders-need-to-know\/\">Read more<\/a><\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<div aria-hidden=\"true\" class=\"wp-block-fsb-flexible-spacer fsb-flexible-spacer\"><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--lg\" style=\"height:100px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--md\" style=\"height:100px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--sm\" style=\"height:100px\"><\/div><\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>This blog post, based on the 2016&nbsp;Kappan&nbsp;article \u201cGetting Better Together,\u201d written by Kristen MacConnell and Stacey Caillier, describes what teachers &#8230; <a title=\"Clear, Measurable Goals and Empathy Help Scale Improvement Science at High Tech High\" class=\"read-more\" href=\"https:\/\/www.carnegiefoundation.org\/clear-measurable-goals-and-empathy-help-scale-improvement-science-at-high-tech-high\/\" aria-label=\"Read more about Clear, Measurable Goals and Empathy Help Scale Improvement Science at High Tech High\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":3536,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"categories":[70],"tags":[],"client_controls":[],"class_list":["post-3535","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-improvement-science-collection"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Clear, Measurable Goals and Empathy Help Scale Improvement Science at High Tech High - Carnegie Foundation for the Advancement of Teaching<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.carnegiefoundation.org\/clear-measurable-goals-and-empathy-help-scale-improvement-science-at-high-tech-high\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Clear, Measurable Goals and Empathy Help Scale Improvement Science at High Tech High - Carnegie Foundation for the Advancement of Teaching\" \/>\n<meta property=\"og:description\" content=\"This blog post, based on the 2016&nbsp;Kappan&nbsp;article \u201cGetting Better Together,\u201d written by Kristen MacConnell and Stacey Caillier, describes what teachers ... 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